Terms and Conditions of Sale

PASTEL – Caterer & Private Chef This English translation is provided for information only. In the event of any discrepancy, the French version shall prevail.

Article 1 – Purpose

These terms and conditions govern the relationship between SARL La Cuisine de Mam’s (PASTEL) and its clients for event catering services. Placing an order or accepting a quote implies the client’s full and unreserved acceptance of these terms.

Article 2 – Quotes and acceptance

Unless stated otherwise, all quotes are valid for 30 days from their date of issue. A quote is accepted by signing and returning it together with a deposit (see Article 4). Any change to the original quote must be approved in writing. The client must mark these terms and conditions with the words “READ AND APPROVED, AGREED” (« LU ET APPROUVÉ, BON POUR ACCORD »).

Article 3 – Prices and revisions

Prices are given in euros, including all taxes. Prices may be revised if the requested services change or if the cost of raw materials varies significantly.

Article 4 – Deposit and payment

A deposit of 30% of the total quote amount is required on signature to secure the booking. The balance is payable on receipt of the final invoice, which includes any adjustments and consumables (wine, drinks, etc.) calculated on actual consumption. Payment can be made by bank transfer, banker’s draft or cash. Any late payment will incur a late-payment penalty equal to three times the French statutory interest rate. It will also automatically give rise to a fixed recovery fee of €40.

Article 5 – Organisation and number of guests

The client agrees to confirm the final number of guests no later than 15 days before the event. This number will be used as the basis for invoicing and cannot be reduced after this deadline. Any late change may lead to a revised quote, or may be refused depending on organisational constraints.

Article 6 – Tasting (weddings only)

A tasting can be arranged on request, at a price of €100 incl. VAT for 2 people. This amount will be deducted in full from the final invoice if the service is booked with PASTEL.

Article 7 – Cancellation and changes

Any cancellation must be notified in writing. Deposits are retained by the company if the client cancels. For late changes to the number of guests or the menu, the company reserves the right to revise the quote.

Article 8 – Allergies and dietary requirements

The client agrees to inform the company of any allergy, specific diet or religious dietary restriction at least one month before the event. After this deadline, the company cannot guarantee that menus will be adapted. No changes can be made on the day of the event.

Article 9 – Liability

The company undertakes to provide its services in accordance with the quote. The client must provide suitable access to the event venue and working conditions that comply with hygiene and safety standards. In particular, the client agrees to provide a clean, functional and clear kitchen when the caterer arrives. Otherwise, a cleaning fee of €150 incl. VAT may be charged and invoiced separately. The company cannot be held liable for incidents arising from external causes (force majeure, bad weather, power cuts, etc.).

Article 10 – Logistics and accommodation

For events requiring a presence over several days, or depending on the distance from Périgueux, accommodation costs may be charged. These are set at €80 incl. VAT per member of staff per night.

Article 11 – Intellectual property and confidentiality

Documents, menus, photos and concepts proposed by the company remain its intellectual property. Information provided by the client is treated as confidential.

Article 12 – Disputes

In the event of a dispute, the parties will seek an amicable solution. Failing that, the competent court shall be that of the company’s registered office.

Article 13 – Acceptance

Signing the quote constitutes full and complete acceptance of these terms and conditions.
MONTEIL CHAPOULIE Kélian Manager, SARL La Cuisine de Mam’s PASTEL – Event caterer and private chef THE CLIENT Required wording: “Agreed, read and approved” (« Bon pour accord, lu et approuvé »)